At Alabaster Scents & Aesthetics, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website and services.
Information We Collect
We may collect personal information including:
- Full name
- Phone number
- Email address
- Booking and appointment information
- Wellness or service preferences voluntarily provided by you
- Website usage information through cookies and analytics tools
How We Use Your Information
Your information is collected to:
- Schedule and manage appointments
- Communicate with you regarding bookings or enquiries
- Improve our services and customer experience
- Send important updates or promotional information (only where applicable)
- Maintain accurate internal records
We only collect information necessary to provide our services professionally and effectively.
Confidentiality & Client Care
We respect the privacy of every client. Any information shared with us during consultations, bookings, or treatments is treated with professionalism and confidentiality.
Your personal information will never be sold, shared, or distributed to third parties without your consent unless required by law.
Data Protection
We take reasonable security measures to protect your information from unauthorized access, misuse, loss, or disclosure. While we strive to keep your information secure, no online platform can guarantee absolute security.
Cookies & Website Usage
Our website may use cookies and analytics tools to improve functionality, understand visitor behavior, and enhance user experience. You may disable cookies through your browser settings if preferred.
Third-Party Services
Some services on our website may link to third-party platforms such as social media pages, payment gateways, or booking systems. We are not responsible for the privacy practices of these external websites or services.
Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal data where applicable
- Opt out of marketing communications at any time
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business operations. Any updates will be posted on this page.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.
Alabaster Scents & Aesthetics
Email: info@alabasterscents.co.za
Phone: 068 921 5760
Website: https://www.alabasterscents.co.za